Provider registration
Trade-to-business sales only
Effective 07 February 23
ARTICLE 1 – Scope
These General Terms and Conditions of Sale (known as the “T&Cs”) apply, without restriction or reservation, to any purchase of the following services:
Referencing of service providers in the event sector.
As offered by the Service Provider to business customers (“Clients or the Client”) on the www.bestproviderevent.com website
The main features of the Services are presented on the www.bestproviderevent.com
The Client is required to read them before placing an order. The choice and purchase of a Service is the sole responsibility of the Customer.
These T&Cs are accessible at any time on the www.bestproviderevent.com website and will take precedence over any other document.
The Client declares that he/she has read these T&Cs and has accepted them by ticking the box provided for this purpose before implementing the online ordering procedure on the www.bestproviderevent.com website
Unless proven otherwise, the data recorded in the Service Provider’s computer system constitutes proof of all transactions concluded with the Client.
The Service Provider’s contact details are as follows:
Rimvier, SASU
Share capital of 5000 euros
Registered with the Montpellier Trade and Companies Register under the number 948935002
6 bis boulevard Berthelot, bureau 3, 34000 Montpellier
Mail : contact@rimvier.com
Phone: 07-56-96-03-33
Customs duties or other local taxes or import duties or state taxes may be payable. They will be the responsibility of the Client.
ARTICLE 2 – Price
The Services are provided at the current rates appearing on the www.bestproviderevent.com website, when the order is registered by the Service Provider.
Prices are expressed in Euros, excluding VAT and including VAT (For the France).
The rates take into account any discounts that may be granted by the Service Provider on the www.bestproviderevent.com website.
These rates are firm and cannot be revised during their period of validity but the Service Provider reserves the right, outside the period of validity, to modify the prices at any time.
The prices do not include the costs of processing, shipping, transport and delivery, which are invoiced extra, under the conditions indicated on the website and calculated before the order is placed.
The payment requested from the Customer is the total amount of the purchase, including these fees.
An invoice is drawn up by the Service Provider and given to the Client when the Services ordered are provided.
ARTICLE 3 – Orders
It is the Client’s responsibility to select on the www.bestproviderevent.com site the Services they wish to order, according to the following procedures:
The sale will only be considered valid after full payment of the price. It is the Customer’s responsibility to verify the accuracy of the order and to report any errors immediately.
Any order placed on the www.bestproviderevent.com site constitutes the formation of a contract concluded at a distance between the Client and the Service Provider.
The Service Provider reserves the right to cancel or refuse any order from a Client with whom there is a dispute relating to the payment of a previous order.
The Customer will be able to follow the progress of his order on the site.
ARTICLE 4 – Terms of payment
The price is paid by secure payment in the following ways:
- Payment by credit card
- SEPA Direct Debit
The price is payable in cash by the Client, in full on the day the order is placed.
Payment data is exchanged in encrypted mode using the protocol defined by the approved payment service provider involved in banking transactions carried out on the site www.bestproviderevent.com
Payments made by the Client will only be considered final after the amounts due have been effectively collected by the Service Provider.
The Service Provider will not be obliged to proceed with the provision of the Services ordered by the Client if the Client does not pay the price in full under the conditions indicated above.
ARTICLE 5 – Provision of Services
The Services ordered by the Client will be provided in the following manner:
Services are provided after confirmation of full payment. It is immediately processed and implemented.
If the Services ordered have not been provided within 30 days after the indicative date of supply, for any reason other than force majeure or the act of the Client, the sale of the Services may be terminated at the written request of the Client under the conditions provided for in Articles L 216-2, L 216-3 and L241-4 of the Consumer Code. The sums paid by the Client will then be reimbursed to the Client no later than fourteen days following the date of termination of the contract, excluding any compensation or withholding.
In the event of a specific request from the Client concerning the conditions of provision of the Services, duly accepted in writing by the Service Provider, the costs related thereto will be subject to a subsequent additional specific invoice.
In the absence of reservations or complaints expressly expressed by the Client upon receipt of the Services, they will be deemed to be in accordance with the order, in quantity and quality.
The Client will have a period of 7 days after written confirmation of the implementation of the service. from the provision of the Services to make complaints by email to contact@rimvier.com or to the contact details of your commercial contact, with all the relevant supporting documents, to the Service Provider.
No claim can be validly accepted in the event of non-compliance with these formalities and deadlines by the Client.
The Service Provider shall reimburse or rectify as soon as possible and at its own expense the Services whose lack of conformity has been duly proven by the Client.
ARTICLE 6 – Right of refund
According to the terms of Article L221-18 of the Consumer Code, “For contracts providing for the regular delivery of goods for a defined period, the period runs from the receipt of the first goods.”
The right of withdrawal may be exercised online, using the attached withdrawal form and also available on the website or any other unambiguous statement expressing the desire to withdraw and in particular by post addressed to the Service Provider at the postal or email addresses indicated in ARTICLE 1 of these GTCS.
In the event of exercising the right of withdrawal within the above-mentioned period, only the price of the Services ordered will be refunded.
The reimbursement of the sums actually paid by the Client will be made within 14 days of the receipt, by the Service Provider, of the notification of the Client’s withdrawal.
The Client also has the right to cancel his/her current subscription at any time. This cancellation will end at the end of the period subscribed to at the time of subscription.
ARTICLE 7 – Liability of the Service Provider – Guarantees
The Service Provider guarantees, in accordance with the legal provisions and without additional payment, the Client against any lack of conformity or hidden defect, resulting from a failure to design or carry out the Services ordered under the following conditions and conditions:
Provisions relating to legal guarantees
Article L217-4 of the French Consumer Code
‘The seller shall be required to deliver goods in conformity with the contract and shall be liable for any lack of conformity existing at the time of delivery. He is also liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when this has been charged to him by the contract or has been carried out under his responsibility. »
Article L217-5 of the French Consumer Code
‘The property complies with the contract:
(1) If it is suitable for the use usually expected of similar property and, if applicable:
– whether it corresponds to the description given by the seller and has the qualities which the seller has presented to the buyer in the form of a sample or model;
– whether it has the qualities which a buyer may legitimately expect in the light of the public statements made by the seller, by the producer or by his representative, in particular in advertising or labelling;
2° Or if it has the characteristics defined by mutual agreement between the parties or is suitable for any special use sought by the buyer, brought to the attention of the seller and which the latter has accepted. »
Article L217-16 of the French Consumer Code.
‘Where the buyer requests the seller, during the course of the commercial guarantee granted to him on the acquisition or repair of movable property, to restore the condition covered by the guarantee, any period of immobilisation of at least seven days shall be added to the remaining period of the guarantee. This period runs from the date of the buyer’s request for intervention or from the making available for repair of the goods in question, if such provision is subsequent to the request for intervention. »
In order to assert its rights, the Client must inform the Service Provider, in writing (email or post), of the existence of defects or lack of conformity.
The Service Provider will reimburse or rectify or have rectified (as far as possible) the services found to be defective as soon as possible and at the latest within 7 days of the Service Provider noticing the defect or defect. This refund can be made by bank transfer or cheque.
The Service Provider’s guarantee is limited to the reimbursement of the Services actually paid for by the Client.
The Service Provider cannot be considered responsible or in default for any delay or non-performance resulting from the occurrence of a case of force majeure usually recognized by French jurisprudence.
The Services provided through the Service Provider’s website comply with the regulations in force in France. The Service Provider cannot be held liable in the event of non-compliance with the legislation of the country in which the Services are provided, which it is the responsibility of the Client, who is solely responsible for the choice of the Services requested, to verify.
The Service Provider declines all liability in the event of default by the customer in accordance with the terms and conditions set out in Appendix II of these T&Cs
ARTICLE 8 – Personal data
The Client is informed that the collection of his/her personal data is necessary for the sale of the Services and their performance and delivery, entrusted to the Service Provider. This personal data is collected solely for the performance of the contract for the provision of services.
The Client is also informed that the collection of his personal data is also necessary for the following purposes:
Banking transactions with our service provider Stripe.
9.1 Collection of personal data
The personal data that is collected on the www.bestproviderevent.com website are as follows:
Order of Services:
When ordering Services by the Client:
SEO data: company address, images, and email.
Payment
As part of the payment for the Services offered on the www.bestproviderevent.com website, it records financial data relating to the Client’s/user’s bank account or credit card.
8.2 Recipients of personal data
Personal data is used by the Service Provider and its co-contractors for the performance of the contract and to ensure the efficiency of the provision of services, its implementation and delivery.
The category(ies) of co-contractor(s) is (are):
- Payment institution providers
- The data relating to referencing is disseminated online within the limits of the data provided by the client and communicated at his request.
The data controller is the Service Provider, within the meaning of the Data Protection Act and as of 25 May 2018 of Regulation 2016/679 on the protection of personal data.
8.4 Limitations on processing
Unless the Client expressly agrees, his/her personal data will not be used for advertising or marketing purposes.
8.5 Duration of data storage
The Service Provider will keep the data collected in this way for a period of 5 years, covering the time of the limitation period of the applicable contractual civil liability.
8.6 Security and Privacy
The Service Provider implements organizational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorized access. However, it should be noted that the Internet is not a completely secure environment and the Service Provider cannot guarantee the security of the transmission or storage of information on the Internet.
8.7 Enforcement of Clients’ and Users’ Rights
In accordance with the regulations applicable to personal data, Customers and users of the www.bestproviderevent.com site have the following rights:
- They can update or delete their data in the following ways:
Written request by email to contact@rimvier.com.
- They may delete their account by writing to the email address indicated in Article 9.3 “Data Controller”
- They may exercise their right of access to know the personal data concerning them by writing to the address indicated in Article 9.3 “Data Controller”
- If the personal data held by the Service Provider is inaccurate, they may request that the information be updated by writing to the address indicated in Article 9.3 “Data Controller”
- They may request the deletion of their personal data, in accordance with applicable data protection laws, by writing to the address indicated in Article 9.3 “Data Controller”
- They may also request the portability of the data held by the Service Provider to another service provider
- Finally, they may object to the processing of their data by the Service Provider
These rights, as long as they do not conflict with the purpose of the processing, may be exercised by sending a request by post or e-mail to the Data Controller whose contact details are indicated above.
The data controller must provide a response within a maximum of one month.
In the event of refusal to comply with the Client’s request, the latter must give reasons.
The Client is informed that in the event of refusal, he may lodge a complaint with the CNIL (3 place de Fontenoy, 75007 PARIS) or refer the matter to a judicial authority.
The Client may be asked to tick a box under which he/she agrees to receive informative and advertising emails from the Service Provider. They will always have the possibility to withdraw their consent at any time by contacting the Service Provider (contact details above) or by following the unsubscribe link.
ARTICLE 9 – Intellectual property
The content of the www.bestproviderevent.com website is the property of the Seller and its partners and is protected by French and international laws relating to intellectual property.
Any total or partial reproduction of this content is strictly prohibited and is likely to constitute an infringement of copyright.
ARTICLE 10 – Applicable law – Language
These T&Cs and the resulting transactions are governed by and subject to French law.
These T&Cs are written in French. In the event that they are translated into one or more foreign languages, only the French text will be authentic in the event of a dispute.
ARTICLE 11 – Complaint
For any complaint, please contact customer service at the postal or email address of the Service Provider indicated in ARTICLE 1 of these GTCS.
The Client is also informed that he may also use the Online Dispute Resolution (ODR) platform:https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show
All disputes to which the purchase and sale transactions concluded pursuant to these T&Cs and which have not been settled amicably between the seller or by mediation, will be submitted to the competent courts under the conditions of ordinary law.